How To Clear DSTV E16 Error In Nigeria

If you are a Dstv User in Nigeria then I guess somehow you might have witnessed the E16 error on your Dstv. E16 error is a common error on Dstv which usually appears as a result of expired subscription but in some cases it does appear during active subscription. So below are 2 methods you can use  is to clear E16 error in a case where your subscription is still active,so you can restore viewing on your decoder.




Must Read : How to Clear E-017 Error on GoTv


Note : Before attempting to clear E16 error on your Dstv, make sure your decoder is On.

Here are the 2 Methods you can use below :

Method 1 : Clearing Dstv E16 Error Via Sms

To Clear Dstv E16 Error on your decoder simply Compose a Text using the pattern below :

RA leave a space then enter the first 10 digits of your smart card number and send to 30333

For Example : RA 4132040728 to 30333 where 4132040728 is your smart card number.
NB : Dstv smartcard numbers are normally 11 digits but you are required to send just 10 digits and not 11 digits.



Method 2 : Clearing Dstv E16 Error via Internet

  • Goto Dstv Website 
  • Click On Service
  • Under Manage Subscriptions, Click on Clear Error Codes
  • You will be redirected to Dstv Self service portal
  • Fill in your Smart Card Number
  • Select the type of error message you choose to clear, in this case E16
  • Enter the Captcha code you where given then click "Clear Error"  .


I hope this post was helpful. Please also share with your friends so you can help someone easily.

Enjoy.
If you are a Dstv User in Nigeria then I guess somehow you might have witnessed the E16 error on your Dstv. E16 error is a common error on Dstv which usually appears as a result of expired subscription but in some cases it does appear during active subscription. So below are 2 methods you can use  is to clear E16 error in a case where your subscription is still active,so you can restore viewing on your decoder.




Must Read : How to Clear E-017 Error on GoTv


Note : Before attempting to clear E16 error on your Dstv, make sure your decoder is On.

Here are the 2 Methods you can use below :

Method 1 : Clearing Dstv E16 Error Via Sms

To Clear Dstv E16 Error on your decoder simply Compose a Text using the pattern below :

RA leave a space then enter the first 10 digits of your smart card number and send to 30333

For Example : RA 4132040728 to 30333 where 4132040728 is your smart card number.
NB : Dstv smartcard numbers are normally 11 digits but you are required to send just 10 digits and not 11 digits.



Method 2 : Clearing Dstv E16 Error via Internet

  • Goto Dstv Website 
  • Click On Service
  • Under Manage Subscriptions, Click on Clear Error Codes
  • You will be redirected to Dstv Self service portal
  • Fill in your Smart Card Number
  • Select the type of error message you choose to clear, in this case E16
  • Enter the Captcha code you where given then click "Clear Error"  .


I hope this post was helpful. Please also share with your friends so you can help someone easily.

Enjoy.

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